If you experience any issues while using Surfacetension equipment, please contact an authorized Surfacetension dealer or the Surfacetension technical support department for assistance.
Surfacetension provides a one-year manufacturer’s warranty on all products to the original purchaser, covering defects in materials and workmanship.
The original purchaser must retain the sales receipt as proof of purchase.
Unauthorized modifications, repairs, negligence, accidental damage, commercial use, or misuse are not covered under warranty.
Damages caused by human factors, such as punctures, tears, cosmetic wear, and consumable parts, are also excluded from the warranty.
If you have any questions, please contact the Technical Support Department before sending the product.
Use of equipment covered by this warranty by untrained or uncertified personnel is extremely dangerous. Therefore, the use of these products by untrained personnel will void all warranties.
Use of the Surfacetension BCD device by any uncertified diver or any person not trained by a recognized certification agency will result in the nullification of all stated or implied warranties.
This warranty does not cover damage caused by misuse, improper maintenance, negligence, unauthorized repair, modification, accident, fire, or personal injury or death.
This warranty does not cover cosmetic damage such as scratches, scuffs, wear, and dents.
This warranty does not apply to equipment used for rental, commercial, governmental, or military purposes.
Failure to meet any of the above conditions will void the warranty.